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ANNOUNCEMENTS:
MEMOS:
- Immunoglobulins (A, G and M) Test Change - July 1st, 2025
 - GI Pathogen PCR Test Discontinue as of January 1st, 2025
 - Laboratory Outreach Providers – Requisitions & Denial
 - Medicare Medical Necessity Guide and Online ABN
 
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PHONE and FAX NUMBERS:
- 
ST CHARLES HEALTH SYSTEM LABORATORIES
	
- General Questions: 541-706-7717
 - Price Quotes: call 541-706-6385, Click Here for more information on Lab billing and finical assistance.
 - Support Services Supervisor: 541-706-6387
 
 - 
LAB ORDERS (All SCHS Lab Locations)
	
- Future Orders Fax to: 541-706-6365
 - Add-On test(s):
		
- Non-Electronic orders fax to: 541-706-6365, and call 541-706-7717
 - Electronic orders - call lab 541-706-7717
 
 
 - 
DIAGNOSIS CORRECTIONS and QUESTIONS to our SUPPORT SERVICES SUPERVISOR
	
- Fax to: 541-706-7746
 - Call Support Services: 541-706-6387
 - EPIC In-Basket to SCHS LAB SUPPORT SERVICES
 
 
HOURS and LOCATIONS:
Patient Instructions:
- 24 hour urine collection - English
 - 24 hour urine collection - Spanish
 - Semen Collection Form English and Spanish
 
Welcome Packet and Instructions:
- SCHS Laboratories Outreach Services
 - SCHS Laboratory EpicCare Link gives our community providers web-based access to our version of Epic. This free tool for placing future orders, viewing results, and more, is at no cost to providers/patients
 
Ensure Patient Safety
- 10 Steps to remember when Filling out Lab Requisition.
 - Instructions for properly filling out lab requisitions
 - Instructions for Two patient Identifiers when submitting specimens
 
NOTE: St. Charles Health System does not allow physicians or others licensed independent providers to prescribe for themselves or their family members. Please note that any order for self or a family member will be rejected by St. Charles Health System. (Doc# 9405 St. Charles Health System Policy: Physician Self-Prescribing