ANNOUNCEMENTS:

APRIL 8th, 2025 - MAYO SEND OUT PICK UP TIME CHARGES:

1. Samples received in the St. Charles Bend lab prior to 12:45, Monday – Friday, are sent out that day. 
2. Samples received after 12:45 on Friday, will not arrive at MAYO until the following Monday. 

• GI Pathogen PCR Test Discontinue as of 1/1/2025
• Laboratory Outreach Providers – Requisitions & Denial 12/23/2024
• Medicare Medical Necessity Guide and Online ABN 

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Phone and Fax Numbers: 

• St Charles Health System Laboratories 
  • General Questions: 541-706-7717
  • Price Quotes: 541-706-6387
  • Support Services Supervisor: 541-706-6387
• Lab Orders (All SCHS Lab Locations)
  • Future Orders fax to: 541-706-6365
  • Add-On test(s):
    • Non-Electronic orders fax to: 541-706-6365, and call 541-706-7717
    • Electronic orders - call lab 541-706-7717
• Diagnosis Corrections or other communications 
  • Fax to: 541-706-7746
  • Call Support Services: 541-706-6387
  • Email Support Services: wcapps@stcharleshealthcare.org
    • online diagnosis correction request letter
• Price Quotes - Click Here

Hours and Locations:

• Normal Business Hours and Locations
• Lab Outpatient Handout Hours and Locations 
• Holiday Hours - Winter 2024

Patient Instructions:

• 24 hour urine collection - English
• 24 hour urine collection - Spanish
• Semen Collection Form English and Spanish

Welcome Packet and Instructions:

• SCHS Laboratories Outreach Services
• SCHS Laboratory EpicCare Link gives our community providers web-based access to our version of Epic. This free tool for placing future orders, viewing results, and more, is at no cost to providers/patients

Ensure Patient Safety 

• 10 Steps to remember when Filling out Lab Requisition.
• Instructions for properly filling out lab requisitions
• Instructions for Two patient Identifiers when submitting specimens

NOTE: St. Charles Health System does not allow physicians or others licensed independent providers to prescribe for themselves or their family members. Please note that any order for self or a family member will be rejected by St. Charles Health System.  (Doc# 9405 St. Charles Health System Policy: Physician Self-Prescribing