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ANNOUNCEMENTS:
Medicare Medical Necessity: When medical necessity is not met patients are financially responsible and need to be informed by the provider, and if the patient chooses to have the testing would sign an Advanced Beneficiary Notice (ABN), there may be screening tests with frequency reason for coverage and would need an ABN signed.
Providers are responsible to provide ICD-10 codes to the highest level of specificity. SCHS is requesting providers to review the guidance provided from CMS and Commerical Coverage policies for proper coding, documentation, and medical necessity requirements. below are a couple useful links:
Online ABN FORM: If Medical Necessity is not met, or there is a frequency limit per CMS, and the collection is done by the provider clinic, a signed ABN should accompany the specimen and order to the laboratory. Click here: ABN English or ABN Spanish
- National Coverage NCD Report Results (cms.gov)
- Active LCDs - JF Part A - Noridian (noridianmedicare.com)
- Laboratory Table of Contents (regence.com)
- Medicare Prevention Services - Quick Guide
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Phone and Fax Numbers:
- St Charles Health System Laboratories
- General Questions: 541-706-7717
- Price Quotes: 541-706-6387
- Support Services Supervisor: 541-706-6387
- Lab Orders (All SCHS Lab Locations)
- Future Orders fax to: 541-706-6365
- Add-On Non-Electronic orders fax to: 541-706-6365, must call when the specimen already in the lab.
- Diagnosis Corrections or other communications
- Fax to: 541-706-7746
- Call Support Services: 541-706-6387
- Email Support Services: wcapps@stcharleshealthcare.org
Hours and Locations:
Holiday Hours - Summer 2024
- Labor Day 9/02:
- Bend South Lab: OPEN 8 a.m.-7 p.m.
- La Pine Lab: OPEN 8 a.m.-6 p.m. (Closed for lunch 12:00p.m.-1:00p.m.)
- All other sites in Bend, Redmond, Sisters, Prineville and Madras: CLOSED
Forms:
- Clinic Request - Electronic Order Cancelation Form
- Clinic Provider Request - Diagnosis code update, correction or additional informatio
- Fillout Online St Charles Lab Requisition 2.01.2024
5/1/2024 REMINDER: St. Charles Health System does not allow physicians or others licensed independent providers to prescribe for themselves or their family members. Please note that any order for self or a family member will be rejected by St. Charles Health System. (Doc# 9405 St. Charles Health System Policy: Physician Self-Prescribing
Patient Instructions:
- 24 hour urine collection - English
- 24 hour urine collection - Spanish
- Semen Collection Form English and Spanish
Welcome Packet and Instructions:
- SCHS Laboratories Outreach Services
- SCHS Laboratory EpicCare Link gives our community providers web-based access to our version of Epic. This free tool for placing future orders, viewing results, and more, is at no cost to providers/patients
Ensure Patient Safety