ANNOUNCEMENTS:

• Laboratory Outreach Providers – Requisitions & Denial
• Medicare Medical Necessity Guide and Online ABN 

HOURS and LOCATIONS:

• Normal Business Hours and Locations
• Lab Outpatient Handout Hours and Locations 
• Holiday Hours - 2025

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PHONE and FAX NUMBERS: 

• ST CHARLES HEALTH SYSTEM LABORATORIES
  • General Questions: 541-706-7717
  • Price Quotes: call 541-706-6385,  Click Here for more information on Lab billing and finical assistance. 
  • Support Services Supervisor: 541-706-6387
• LAB ORDERS (All SCHS Lab Locations)
  • Future Orders Fax to: 541-706-6365
    • All requests for Add-On test(s):
      • Specimen already in the lab - Call 541-706-7717
      • Add to future order on file, fax to 541-706-6365. 
• DIAGNOSIS CORRECTIONS and QUESTIONS to our SUPPORT SERVICES SUPERVISOR
  • Fax to: 541-706-7746 
  • Call Support Services: 541-706-6387
  • EPIC In-Basket to SCHS LAB SUPPORT SERVICES
    • online diagnosis correction request letter

Patient Instructions:

• 24 hour urine collection - English
• 24 hour urine collection - Spanish
• Semen Collection Form English and Spanish

Welcome Packet and Instructions:

• SCHS Laboratories Outreach Services
• SCHS Laboratory EpicCare Link gives our community providers web-based access to our version of Epic. This free tool for placing future orders, viewing results, and more, is at no cost to providers/patients

Ensure Patient Safety 

• 10 Steps to remember when Filling out Lab Requisition.
• Instructions for properly filling out lab requisitions
• Instructions for Two patient Identifiers when submitting specimens

NOTE: St. Charles Health System does not allow physicians or others licensed independent providers to prescribe for themselves or their family members. Please note that any order for self or a family member will be rejected by St. Charles Health System.  (Doc# 9405 St. Charles Health System Policy: Physician Self-Prescribing