Phone and Fax Numbers: 

• St Charles Health System Laboratories Phone: 541-706-7717 
• Lab Future Orders Fax to: 541-706-6365
• Lab Non-Electrionic Add-On Fax to: 541-706-6365, call if specimen already in the lab.
• Diagnosis Corrections or other communications to Fax: 541-706-7746

MEMOS:

• Semen Analysis 2021 (revised Feb 2022 - Specimens will be accepted at St. Charles Heart Center Outpatient Laboratory for testing Monday - Friday 7:00 a.m. - 4:00 p.m.) See patient instructions below for patient collection form.
• HIV Specimen Requirements Change May 24th 2022 (June 17th No SST accepted)
• Chlamydia / GC and Aptima Vaginitis Assay (AVA) Combo - July 6th 2022

Hours and Locations:

• Normal Business Hours and Locations
• Covid Collections Hours and Locations - See below for Covid testing information.

Holiday Hours 2022 

• Labor Day – Monday September 5:

Bend South Lab: OPEN 8 a.m.- 7 p.m.

La Pine Lab: OPEN 8 a.m.- 6 p.m.

Prineville Lab: OPEN for Pre-Procedure COVID testing only 9 a.m.- 3 p.m.

All other Lab sites: Closed

Courier Pick up Requests:

Scheduled Courier Pickups & Deliveries

St Charles Health System Laboratories, set up routine scheduled courier route at the request of the clients.  If the client is scheduled to a courier route, the courier will routinely pickup specimens and deliver supplies. A client may choose to have a courier every day or only on selected days. The client may also choose to have more than one pickup or delivery per day if scheduling permits.

Unscheduled Pickups (STAT/Routine)

On-call pickups, STAT pickups subject to approved test list, and pickups outside the hours of 8:30 am to 5:45 pm Monday - Friday, and 9:30 am to 1:45 pm are considered unscheduled pickups. Clients should notify St. Charles at (541) 706-7717 of an unscheduled pickup as soon as possible to avoid any delays that might result in a pickup not being made before their closing.  Holiday hours may vary.  

Click Here to  view Tests approved for STAT pickups - updated 5.25.2022

Forms:

• Clinic Request - Electronic Order Cancelation Form
• Clinic Provider Request - Diagnosis code update, correction or additional information

Patient Instructions:

• 24 hour urine collection - English
• 24 hour urine collection - Spanish
• Semen Collection Form English and Spanish

Welcome Packet and Instructions:

• SCHS Laboratories Outreach Services

Ensure patient safety 

• 10 Steps to remember when Filling out Lab Requisition.
• Instructions for properly filling out lab requisitions
• Instructions for Two patient Identifiers when submitting specimens