ANNOUNCEMENTS:

• Starting May 1, 2026, Moda Health members in Oregon will require prior authorization through EviCore for genetic testing services for dates of service on or after May 1, 2026.  Visit this link for instructions Referral and Authorization Guidelines

• Laboratory Outreach Providers – Requisitions & Denial
• Medicare Medical Necessity Guide and Online ABN 

HOURS and LOCATIONS:

• Normal Business Hours and Locations
• Lab Outpatient Handout Hours and Locations 
• Holiday Hours - 2025 , 2026

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PHONE and FAX NUMBERS: 

• ST CHARLES HEALTH SYSTEM LABORATORIES
  • General Questions: 541-706-7717
  • Price Quotes: call 541-706-6385,  Click Here for more information on Lab billing and finical assistance. 
  • Support Services Supervisor: 541-706-6387
  • Fax Certification Form - New or Modifications of Fax number

Lab future orders and Add on's (All SCHS Lab Locations)

• Future Orders Fax to: 541-706-6365
• Add-On test(s): 
  • Specimen already in the lab - fax valid order and call 541-706-7717
  • Add to future order on file, fax to 541-706-6365. 

Diagnosis Corrections and Questions:

• Fillout online diagnosis correction request letter and fax to: 541-706-7746 
• Call Support Services: 541-706-6387
• EPIC In-Basket to SCHS LAB SUPPORT SERVICES

Patient Instructions:

• 24 hour urine collection - English
• 24 hour urine collection - Spanish
• Semen Collection Form English and Spanish

Welcome Packet and Instructions:

• SCHS Laboratories Outreach Services
• SCHS Laboratory EpicCare Link gives our community providers web-based access to our version of Epic. This free tool for placing future orders, viewing results, and more, is at no cost to providers/patients

Ensure Patient Safety:

• 10 Steps to remember when Filling out Lab Requisition.
• Instructions for properly filling out lab requisitions
• Instructions for Two patient Identifiers when submitting specimens

NOTE: St. Charles Health System does not allow physicians or others licensed independent providers to prescribe for themselves or their family members. Please note that any order for self or a family member will be rejected by St. Charles Health System.  (Doc# 9405 St. Charles Health System Policy: Physician Self-Prescribing