ANNOUNCEMENTS:

• Laboratory Outreach Providers – Requisitions & Denial
• Medicare Medical Necessity Guide and Online ABN 

HOURS and LOCATIONS:

• Normal Business Hours and Locations
• Lab Outpatient Handout Hours and Locations 
• Holiday Hours:

Friday July 3rd:

                OPEN:

• • Bend South Lab: 8 a.m.-7 p.m.
  • La Pine Lab: 8 a.m.- 6 p.m.
  • Madras Lab: 7 a.m.- 5:30 p.m.
  • Prineville Lab: 7 a.m.- 5 p.m.
• CLOSED: All other sites in Bend, Redmond, and Sisters

Independence Day July 4th Saturday:

OPEN:

• • Bend South Lab: 8 a.m.- 6 p.m.
  • La Pine Lab: 8 a.m.- 5 p.m.
  • Prineville Lab: 9 a.m.- 3 p.m.
• CLOSED: All other sites in Bend, Madras, Redmond, and Sisters

Labor Day Monday September 7th:

OPEN:

• • Bend South Lab: 8 a.m.-7 p.m.
  • La Pine Lab: 8 a.m.- 6 p.m.
  • Madras Lab: OPEN 7 a.m.- 5:30 p.m.
  • Prineville Lab: OPEN 7 a.m.- 5 p.m.
• CLOSED: All other sites in Bend, Redmond, and Sisters

 

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PHONE and FAX NUMBERS: 

• ST CHARLES HEALTH SYSTEM LABORATORIES
  • General Questions: 541-706-7717
  • Price Quotes: call 541-706-6385,  Click Here for more information on Lab billing and financial assistance. 
  • Support Services Supervisor: 541-706-6387
  • Fax Certification Form - New or Modifications of Fax number

Lab future orders and Add On's (All SCHS Lab Locations)

• Future Orders should be faxed to: 541-706-6365
• Add-On test(s): 
  • Specimen already in the lab - fax valid order and call 541-706-7717
  • Add to a future order on file, fax to 541-706-6365. 

Diagnosis Corrections and Questions:

• Fill out online diagnosis correction request letter and fax to: 541-706-7746 
• Call Support Services: 541-706-6387
• EPIC In-Basket to SCHS LAB SUPPORT SERVICES

Patient Instructions:

• 24 hour urine collection - English
• 24 hour urine collection - Spanish
• Semen Collection Form English and Spanish

Welcome Packet and Instructions:

• SCHS Laboratories Outreach Services
• SCHS Laboratory EpicCare Link gives our community providers web-based access to our version of Epic. This free tool for placing future orders, viewing results, and more, is at no cost to providers/patients

Ensure Patient Safety:

• 10 Steps to remember when Filling out Lab Requisition.
• Instructions for properly filling out lab requisitions
• Instructions for Two patient Identifiers when submitting specimens

NOTE: St. Charles Health System does not allow physicians or others licensed independent providers to prescribe for themselves or their family members. Please note that any order for self or a family member will be rejected by St. Charles Health System.  (Doc# 9405 St. Charles Health System Policy: Physician Self-Prescribing